Page 10 - Turkinsurance Digital Magazine

10 at a glance

HDI Sigorta opened the Rapid Support Station under the South Anatolia and
Eastern Regional Directorate

HDI Sigorta held its 12th meeting the accident. Therefore, managing
with the motto “We Are Together this process seamlessly in insurance
Yesterday, Today and Tomorrow” and satisfying customers is crucial.
on February 26th at the South Thanks to our stations, we provide
Anatolia and Eastern Regional convenience to our customers in
Directorate in Adana, with the these processes.”
participation of over 300 agencies
operating under the South Anatolia Offers convenience to its custom-
and Eastern Regional Directorate. ers
Following the evaluation of the year
2023 and the presentation of the HDI Sigorta provides uninterrupted
new period’s strategy and roadmap, support to its policyholders
the opening ceremony of the Rapid throughout all processes conducted
Support Station, located within during and after accidents through
the HDI Sigorta South Anatolia its Rapid Support Stations. In
and Eastern Regional Directorate addition to its stations located in
building, took place. Istanbul’s Anatolian and European checkup, and the preservation of
sides, HDI Sigorta expanded its no-claim bonus in the first accident,
HDI Sigorta, making a difference in operations by launching stations in provided that they have their vehicle
the industry with special services and Antalya, Bursa, Izmir, and Ankara in repaired at Rapid Support Services.
privileges for its business partners, 2022. With the newly opened station
gathered with over 300 agents affiliated with the South Anatolia HDI Sigorta continues to meet
operating under the South Anatolia and Eastern Region Directorate, with agencies
and Eastern Regional Directorate in the total number of stations has
Adana as part of its meetings held now reached 7. Speaking about The first visits of 2024 began
in 15 provinces with the motto “We the stations, Necmettin Gündoğdu, with the cities most affected by
Are Together Yesterday, Today and Deputy General Manager in charge the earthquakes centered around
Tomorrow.” Following the meeting, of Claims and Customer Relations February 6, including Hatay,
the opening ceremony of the Rapid at HDI Sigorta, stated, “With Kahramanmaraş, Adıyaman, and
Support Station, located within the station we opened at the HDI Malatya. Led by HDI Sigorta
the South Anatolia and Eastern Sigorta South Anatolia and Eastern General Manager Firuzan İşcan,
Regional Directorate building, was Region Directorate in Adana, the HDI Sigorta top management
conducted. The opening ceremony we have now reached 7 stations team gathered with their agents at
was attended by HDI Sigorta CEO nationwide. With our new station, the Southern Anatolia and Eastern
Firuzan İşcan, HDI Sigorta Deputy we will provide uninterrupted Region Directorate in Adana,
CEO Responsible for Claims and service to our customers through a delivering a message of solidarity
Customer Relations Necmettin total of 56 Rapid Support Services during the meeting. In this meeting,
Gündoğdu, and HDI Sigorta Deputy affiliated with 57 cities, and a total which brought together all agents
CEO Responsible for Sales Halil of 181 Rapid Support Services without any specific segmentation
Bay. HDI Sigorta CEO Firuzan simultaneously. We will continue to or success criteria, the HDI Sigorta
İşcan commented on the Rapid increase the number of our stations top management team shared their
Support Station, saying, “At HDI to provide uninterrupted service evaluations of 2023 and discussed
Sigorta, we provide our customers to our customers. Additionally, the goals for 2024 through
with flawless service throughout at our station serving under the presentations. The HDI Sigorta
all processes conducted during and South Anatolia and Eastern Region team had the opportunity to observe
after accidents through our Rapid Directorate, we will also offer our the industry’s trends and pulse on a
Support Stations, offering repair product, HDS Kasko, which we have regional basis in Adana, while also
guarantees. Various stages such been offering exclusively to stations listening to the needs, expectations,
as reporting the damage after the and services for many years.” Under requests, and feedback of their
accident, assessing the damage, HDS Kasko, HDI Sigorta customers partners, keeping their companions
covering the financial burden can benefit from many advantages, on the road in mind. Following the
resulting from the damage, and including valet service, original meeting, plaques were awarded to
repairing the damage on vehicles spare parts, 2-year warranty, successful agents in the regional
are quite distressing and need to unlimited replacement vehicle premium production and regional
be handled flawlessly at the time of during the damage period, free profitability categories based on the
results of 2023.