Page 26 - Turkinsurance Digital Magazine

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As Allianz What is the position and importance of Allianz global know-how and experience to the needs of
Partners Türkiye, Partners Türkiye within the global structure the Turkish market and to offer the most up-to-

above all, we of the company? How would you describe the date solutions has been one of the most signifi-
key strengths that distinguish the company in cant factors distinguishing us from other assis-
focus on quality the sector? tance companies to this day.
and customer

satisfaction. Allianz Partners, the world’s number one assis- As the Allianz Partners Türkiye team, our great-
tance company, operates in nearly more than 70 est strength is our passion for quality. For us,
countries under the umbrella of Allianz Group, the goal is not to be the largest company, but
one of the strongest insurance and financial com- to deliver the best service. This approach is ev-
munities worldwide. Allianz Partners Türkiye ident at every stage of the customer experience.
was established in 1997 as a subsidiary of Allianz In addition, the investments we make in digital-
Partners under the name Mondial Assistance. In ization also set us apart from our competitors.
2016, the company underwent a rebranding and Through our digital solutions, we both simplify
adopted the name Allianz Partners Türkiye. To- the processes of our business partners and pro-
day, we provide uninterrupted 24/7 service across vide instant responses to the needs of policyhold-
Türkiye in road assistance, home and workplace ers. However, above all, we deeply understand
assistance, travel assistance, and health assis- the value of the human touch. At the end of the
tance, serving millions of customers of dozens of day, people are always at the center of what we
companies operating in various industries such as do. For this reason, we combine technology with
insurance, automotive, and finance. a human touch to deliver a unique quality of ser-
vice.
Türkiye, with its dynamic structure and young
population, has always been a strategic market What criteria take priority for you when form-
for Allianz Partners. Our ability to adapt our ing your sales strategies? What kind of ap-