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Ray Sigorta, which started 2024 quickly, is also ambitious for the Rest of the Year

Ray Sigorta made a fast start to 2024 by significantly increasing
premium production to a record level in the first two months of
the year. With a focus on sustainable profitability, Ray Sigorta
redefined its business strategies and achieved exceptional growth
rates, particularly in non-auto branches, with a record growth
rate of 210%, placing it among the top 10 insurance companies
with the highest increase. Additionally, in non-life insurance,
Ray Sigorta achieved a premium increase of 138%. In terms
of total premium production in the insurance sector (excluding
traffic insurance), Ray Sigorta ranked 8th with a growth rate of
180%, and by the end of February, it successfully increased its
market share in this area by approximately 1 percentage point.

Ray Sigorta General Manager Koray Erdoğan, stating that
they have restructured their business strategies with a focus on the record 210% premium increase among the top 10 companies
sustainable profitability and healthy growth, mentioned that in our sector, is a testament to our determination. In 2024,
the high performance reflected in the results of 2023 continued we will continue our efforts in this direction and aim to rank
to show in the first two months of 2024. Erdoğan emphasized much higher in premium production. We are progressing with
that they achieved impressive growth figures, especially in the determination and confidence to be among the top 6 companies
Non-Motor branch, which is one of the areas they aim to grow in the non-life branches as the best insurance company for our
sustainably. He stated, “The growth of 180% in Non-Traffic customers, business partners, and employees. Our February-end
branches and 138% in Non-Life branches, which is parallel to data proves that we are on the right track. I extend our thanks
to all our business partners who are walking this path with us.”

Insurance policyholders’ lives will be made easier with the ‘Claims Support
Center’!

Tur Assist, a leading company in the assistance sector under
the umbrella of RS Otomotiv Grubu in our country, continues to
take steps to make policyholders’ lives easier at full speed. With
the first Claims Support Center set to open in Ankara, both
policyholders, agents, and service providers will experience
significant relief through end-to-end process management.
Timur Selçuk Turan, the General Manager of Tur Assist,
shared his views on the matter by stating, “With the Claims
Support Center (HDM), we will connect assistance and claims
process seamlessly to provide an end-to-end integrated customer
experience. Our policyholders will now have the opportunity to
resolve all processes covering both assistance and claims repair
with a single point of contact, without having to handle separate
transactions.”

Tur Assist, operating in the assistance sector since 1996, to minimize damage costs and streamline communication
continues to add value to the insurance and automotive processes between policyholders, agents, and service providers,
industry with meaningful innovations focused on customer making them more efficient. Following Ankara, Tur Assist’s
experience. With the Claims Support Center, preliminary Claims Support Center will open in Istanbul and Izmir, and
damage assessment will be conducted either by towing vehicles depending on demand, will expand to other cities in the future.
to the center or by insured parties bringing their vehicles in, Tur Assist General Manager Timur Selçuk stated that they will
and they will be directed to repair facilities designated by the provide significant convenience for policyholders by saving time
insurance company. Moreover, immediate replacement vehicles and costs. “With the Claims Support Center (HDM), we will
will be provided to policyholders within coverage. Once vehicle integrate assistance and claims processes to provide an end-
repairs are completed, the Claims Support Center will deliver to-end unified customer experience. Our policyholders will now
the vehicle to the policyholder. Additionally, there will be no have the opportunity to resolve all processes covering both
limits or policy distinctions. In the coming days, the first Claims assistance and claims repair with a single point of contact,
Support Center will open in Ankara as a pilot program; it aims
without having to handle separate transactions.”