Page 5 - Turkinsurance Digital Magazine

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Accessing Fibasigorta, which facilitates insurance, is now easier.

products like Screen Breakage, Full Protection, and
Extended Warranty, which provide extra assurance
for the extended use of electronic devices and offer
replacement devices during repair processes, are also
available through digital channels with advantageous
offers.

Claims processes can be initiated by taking a photo
with a mobile phone or uploading documents to digital
channels by users. All processes can be effortlessly
tracked and managed through Fibasigorta’s digital
platforms. In Fibasigorta’s digital channels, users
can also add their policies from other companies and
view all insurance information in one platform.

“We have initiated a new era focused on
Fibasigorta, working to make access to insurance customer experience in digital insurance.”
products fast, easy, and reliable, has initiated a new
era in digital insurance. Fibasigorta’s website has Erol Öztürkoğlu, General Manager of Fibasigorta,
been redesigned, and its online branch and mobile stated, “With all the possibilities that technology
application have been launched. Erol Öztürkoğlu, offers, we have started a new era in digital insurance
the General Manager of Fibasigorta, which offers by putting customer experience at the forefront.
24/7 sales services and all insurance transactions Through our digital channels, we simplify insurance
to its users through its new digital channels without processes, which are often complex and time-
the need for any documents, stated, “With all the consuming, with a user-friendly approach. We enable
opportunities that technology offers, we have customers to purchase policies, create requests and
initiated a new era in digital insurance by focusing on claims, or track files with a single touch, and conduct
customer experience. At Fibasigorta, we are making all transactions through our digital platforms. At
steady progress towards our goal of being a pioneer Fibasigorta, we provide our customers with solutions
in customer-centric digital transformation in our tailored to their needs whenever they need them. With
industry.” our fast and effective customer support services, we
are making steady progress towards our goal of being
Fibasigorta, which offers insurance products to users a leader in customer-centric digital transformation
with its innovative technological infrastructure, in our industry. Moving forward, we will continue our
making insurance accessible with easy and efforts without slowing down, closely following the
understandable solutions, has redesigned its website opportunities presented by technology, digitalization
and launched its online branch and mobile application. trends, and developments in our industry.”
Fibasigorta provides quick access to insurance
products through its new digital channels developed Users of Fibasigorta’s online branch and mobile
with a focus on customer experience, allowing for application can benefit from special campaigns
easy completion of all insurance transactions and the offered exclusively to Fibasigorta customers. They
ability to view and manage all policies on a single can explore products and services for themselves and
platform. their loved ones, purchase needed insurance policies,
and easily obtain information about the products.
Access to the needed insurance products is
available 24/7, just a click away. The Fibasigorta Guide on fibasigorta.com.tr
comprehensively covers all information about
Through Fibasigorta’s new digital channels, products insurance products and answers any questions users
such as DASK (mandatory earthquake insurance), may have.
home insurance, comprehensive car insurance,
personal accident insurance, and workplace coverage Fibasigorta invites anyone interested in discovering
can be easily and quickly purchased online without fast, easy, and accessible insurance to visit
any documents, 24/7. Additionally, insurance fibasigorta.com.tr, its online branch, and mobile
application.