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        MAPFRE Sigorta and Its Business Partners Met in Antalya Tuesday, May 06, 2025



        MAPFRE  Sigorta  brought  together  its  business  partners  at
        the agents’ meeting held in Antalya from April 25 to 27. Held
        under the motto “The stage is yours with your success!”, the
        event welcomed 150 of MAPFRE Sigorta’s agents.

        MAPFRE  Sigorta  brought  together  its  business  partners  at
        the agents’ meeting held in Antalya from April 25 to 27. Held
        under the motto “The stage is yours with your success!”, the
        event welcomed 150 of MAPFRE Sigorta’s agents.

        At the event, MAPFRE Sigorta’s 2024 performance, current
        developments in the insurance sector, and strategic priorities
        were addressed, while agents were presented with awards for
        seniority, production, and efficiency. Following the evaluation
        sessions,  on  the  final  day  of  the  event,  renowned  artist  Sıla
        took the stage and performed her popular songs for the entire   to represent this powerful structure in Türkiye and to share this
        MAPFRE Sigorta family.                               strength with our valuable business partners. In 2024, we rose
                                                             one  place  in  the  premium  production  rankings  compared  to
        “We believe in Türkiye’s potential, its human capital,   the previous year, finishing the year in 12th position. Our net
        and the growth momentum in the insurance sector.”    profit increased by 115%, whereas the sector average stood
                                                             at 46%.   In non-motor insurance lines, our combined ratio
        Delivering the opening speech at the event, MAPFRE EMEA   remained below 100%, and our return on equity reached 46%,
        CEO  Javier  R.  Moreno  Gonzalez  stated:  “MAPFRE  is  an   outperforming the industry. This marks a significant step on our
        organization that stands out with its core values, partnership   path toward sustainable growth and financial stability, which we
        structure, and social vision, and that generates value through   highly prioritize. We shared the stage for all these achievements
        a  long-term  perspective.  The  year  2024  has  been  a  strong   with our agents. In the coming period, we will continue to stand
        reflection  of  stability  and  healthy  growth.  As  a  group,  we   by our agents and further elevate our service quality with our
        increased our net profit by 29%, reaching 992 million euros.   vision focused on digitalization and customer centricity. With
        Our premium volume exceeded 28.1 billion euros with a 4.5%   our strong financial structure, solid partnerships with our
        increase;  on  a  constant  currency  basis,  this  growth  reached   business associates, and commitment to customer satisfaction,
        6.6%. Total revenue rose to 33.2 billion euros. This successful   we will decisively maintain our sustainable growth.”
        outlook was not limited to financial results. It was also confirmed
        by international credit rating agencies. Another key source of   MAPFRE  Sigorta  Assistant  General  Manager  of  Sales  and
        our financial strength is MAPFRE Re. As one of the largest   Marketing,  Yıldırım  Türe,  also  stated  in  his  speech:  “The
        reinsurance groups in the world, it operates in over 100 markets.   growth of our sector and all its players is only possible through
        Our wide geographical footprint, diversified business model, and   mutual trust and collaboration. As MAPFRE Sigorta, we are
        disciplined risk management position us at a distinctive point in   aware of our responsibility and are working decisively in this
        the global insurance sector. Within this global vision, Türkiye   direction. We aim to simplify the lives of our customers and
        holds  a  privileged  position.  Our  group  regards  Türkiye  as  a   business partners by developing responsive, fast, and innovative
        key market and continues to invest here with determination.   solutions  tailored  to  their  needs.  We  regard  customer  and
        Because we believe in Türkiye’s potential, its human capital,   partner satisfaction as a sustainable value and shape our
        and the growth momentum in the insurance sector. MAPFRE   business processes with this perspective. Every step we take—
        Sigorta has also delivered a strong performance over the past   from  digitalization  to  customer  feedback  management,  from
        two years, making a significant contribution to this vision. With   privileged services to operational excellence—is part of our
        its field effectiveness, digitalization investments, and customer-  mission to make insurance more accessible, faster, and benefit-
        focused approach, it has written a remarkable success story in   oriented.  One  of  the  most  gratifying  pieces  of  news  we’ve
        Türkiye. One of the most essential cornerstones of this vision is,   received recently was the results of an agent satisfaction survey
        of course, our business partners. I wholeheartedly believe that in   conducted by an independent research company. We achieved
        the coming period, we will take this strong collaboration—built   our highest satisfaction score to date. There has also been a
        on mutual trust—even further. Together, we will move toward a   similar improvement in the categories of recommendation
        future that is more agile, more digital, more customer-centric,   and willingness to work together in the future. As the survey
        and more sustainable,” he said.                      also covered other players in the sector, the objectivity of the
                                                             results holds additional value for us. For MAPFRE Sigorta,
        MAPFRE  Sigorta  General  Manager  Erdinç  Yurtseven  also   partnership is not merely a collaboration; it is about sharing
        stated  in  his  speech:  “MAPFRE  Group,  one  of  the  world’s   a common vision, walking together toward the same goal, and
        largest insurance groups, operates today across five continents,   building trust. In this regard, we will continue to create value
        providing coverage to over 31 million individuals and institutions   and take steps that make a difference in the sector together
        in more than 30 countries. As MAPFRE Sigorta, we are honored   with our agents.”
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