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         Strategic Meeting by MAPFRE Sigorta and
         MAPFRE Global Risks

         MAPFRE Sigorta, in collaboration   As  MAPFRE     Sigor-
         with MAPFRE Global Risks—the      ta, we completed 2024
         MAPFRE  Group’s  business  unit  spe-  in  6th  place  among  the
         cialized in providing comprehensive   25 countries where the
         and  innovative  insurance  solutions  to   Group’s direct insurance
         large companies operating on a  glob-  operations are carried
         al scale—held a special event bringing   out, both in terms of pre-
         together industry stakeholders. The   mium volume and profit
         meeting  was  attended  by  MAPFRE   figures. In the EMEA re-
         Sigorta CEO Erdinç Yurtseven, MAP-  gion, we hold the leading
         FRE Global Risks CEO Bosco Frankoy,   position. With the sup-
         MAPFRE Sigorta’s senior manage-   port of MAPFRE Glob-
         ment team, as well as numerous busi-  al Risks, we achieved
         ness partners and insured clients.   significant momentum in
                                           acquiring new business             our  network  of experts spanning 163
         Throughout the event, a detailed as-  in commercial and industrial lines in   countries, our strength in managing in-
         sessment of the MAPFRE Group and   2025. Our goal is to carry this success   ternational programs, and our ‘A’-level
         its business units was conducted; addi-  even further in 2026. In 2025, our   financial structure, we are a long-term,
         tionally, discussions were held on the   growth in the broker channel exceeded   solution-oriented business partner sup-
         current  state  of  the  sector,  the  reali-  the sector by 20 points. These results   porting our  clients  in managing this
         ties and needs of the local market, and   show that the relationship we have built   complex risk environment. In this pro-
         mutual expectations. During his pres-  with our business partners is based on a
         entation, MAPFRE Global Risks CEO   foundation of strategic partnership and   cess, we are very pleased to support the
         Bosco Frankoy highlighted global per-  mutual value creation. In the coming   sustainable growth goals  of our  busi-
         ceptions of major risks, how these risks   period, thanks to our strong collabo-  ness  partners  in  Türkiye,  which  holds
         are evaluated by institutions and mar-  ration, we will continue to enhance the   strategic importance for the MAPFRE
         kets, trends in the insurance industry,   trust and value we offer to our custom-  Group, together with MAPFRE Sigor-
         as well as MAPFRE Global Risks’ ar-  ers,” he said.                  ta.
         eas of expertise and value proposition.
                                           MAPFRE Global Risks CEO Bos-       This gathering we held in Istanbul was
         MAPFRE Sigorta CEO Erdinç Yurt-   co Francoy, in his evaluation of the   extremely  valuable  for  assessing  the
         seven stated: “MAPFRE today pro-  meeting, said: “Data from the World   dynamics of the Turkish market on-site
         vides insurance, reinsurance and assis-  Economic Forum (WEF) offers an im-  and further strengthening the strong
         tance services to more than 30 million   portant vision of the current global risk
         customers across 5 continents and   environment. Particularly geopolitical   synergy we have with our business part-
         38 countries. Thanks to our Group’s   and economic uncertainties, environ-  ners. The dialogue we have established
         92-year-established heritage, strong   mental risks, and technological threats   with our partners forms the foundation
         financial structure and customer-cen-  such as cyberattacks are transforming   for strategic opportunities that will car-
         tric approach, we are one of the most   the way companies approach insur-  ry our regional collaborations into the
         reputable brands in global insurance.   ance. As MAPFRE Global Risks, with   future,” he said.




     Cardif  Türkiye,  said:  “Given  the  rising  with the advantage of installment pay-  after the 1-year legal warranty period for
     cost of smartphones, choosing a refur-  ments offered through credit cards. With  refurbished devices ends, and remains
     bished device has become both a smart  the newly introduced insurance package,  valid for an additional year. If the product
     and economical decision for consumers.  they can also use their devices safely for  malfunctions during the extended war-
     These devices are now covered by a 2-year  2 years under warranty, just like the legal  ranty period, it is repaired free of charge
     warranty.”                          warranty period provided for brand-new  within the policy’s coverage limits. If the
                                         devices. With this new project —which  product cannot be repaired within these
     MediaMarkt  contributes  not  only  to  contributes to sustainability, the national  limits in the event of a malfunction, com-
     family budgets but also to the circular  economy, and our customers’ own budg-  pensation is provided in accordance with
     economy                             ets— we welcome all customers who wish  the policy terms. Additionally, no extra
     Mete Uslukılınç, Member of the Execu-  to access new technologies through more  fees are charged to the user during repair
     tive Board Responsible for Commercial  economical alternatives to our stores.”   processes, and no deductible is applied
     Operations  (CCO)  at  MediaMarkt  Tür-                                 during the extended warranty period. The
     kiye, said: “Instead of buying a new but  How  to  Benefit  from  the  Extended  devices are also protected against acci-
     lower-tier device, our customers can now  Warranty Coverage?            dental damage occurring within the first
     purchase higher-tier refurbished devic-  The Extended Warranty Coverage be-  year from the date of purchase, under the
     es under more affordable conditions and  comes effective under the same conditions  relevant coverage.
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