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A New AI-Powered Digital Health Solution from Allianz Türkiye: ‘Symptom Checker’

in digital health services in line with The demand for speed and convenience
this vision. Allianz Türkiye has recently in accessing healthcare services is
launched its certified and AI-powered increasing day by day. When the cause
“Symptom Checker” solution, developed of a symptom is searched via internet
by a team that also includes healthcare search engines, users often encounter an
professionals, as part of its digital health overload of information and conflicting
services. With this solution, the company results. Thanks to the Symptom Checker
aims to help its customers—who often solution, Allianz health customers can
struggle to access accurate information receive highly accurate evaluations with
on critical health issues—obtain reliable the support of artificial intelligence.
guidance directly from their mobile Designed to operate in a fully anonymous
Pioneering next-generation insurance phones, wherever they are. flow to ensure user data privacy, this
and aiming to be a lifelong health partner solution stands out with its HIPAA, ISO
for its customers, Allianz Türkiye has Through the Symptom Checker 27001, and ISO 13485 certifications.
added a new solution to its range of available in the Allianz’ım mobile All Allianz health insurance customers
digital health services. With the new app, Allianz customers can instantly can benefit from this service without any
AI-powered Symptom Checker available receive information by entering the additional charges and with unlimited use
on the Allianz’ım mobile application, symptoms they are experiencing via their throughout the duration of their policy.
Allianz health insurance customers can smartphones. This allows them to learn
instantly receive information by entering about potential causes of their symptoms All healthcare services under one roof
their symptoms from wherever they are and receive appropriate guidance.
and easily learn what actions to take. In response to evolving needs, Allianz
If the Symptom Checker recommends a Türkiye has consolidated its digital
As one of the leading companies in specialist field that is included within the health solutions under one roof within the
the insurance sector, Allianz Türkiye scope of Digital Health, users can also Digital Health section of the Allianz’ım
continues to pursue its vision of becoming book appointments with these specialists mobile app. All customers with health
a lifelong health partner through its and have an online consultation. As insurance can benefit not only from the
comprehensive services that respond a result, Allianz health insurance Symptom Checker feature in this section,
to the evolving needs and expectations customers can consult with relevant but also from 24/7 Dr. Allianz health
of customers in the healthcare field. expert doctors through the Allianz’ım consultancy services. They can have video
With its extensive ecosystem, more app and receive a fully digital healthcare consultations with specialist doctors in
than 2.2 million health customers, and service from wherever they are. accordance with their policy coverage
digital solutions, the company maintains and receive guidance from psychologists,
its leadership in the private health A solution that meets data security dietitians, and physiotherapists.
insurance sector and continues to invest standards

Sustainable Coverage From Fibasigorta and Easycep

Offered through the partnership between the strategic alliances we form as part
Fibasigorta and EasyCep, the EasyCare of our embedded insurance services, we
insurance product provides coverage for not only protect our customers’ wallets
refurbished mobile phones purchased but also contribute to the national econ-
from EasyCep. The insurance offers a omy by promoting the consumer-friendly
range of privileges, from comprehensive use of refurbished mobile phones. In a
coverage options to the advantage of re- time when mobile phone prices are ris-
placement devices, while also encourag- ing rapidly, refurbished phones stand out
ing the use of refurbished products and as a viable alternative. As Fibasigorta,
contributing to the circular economy. we position our insurance solutions as
a complementary part of this process,
As part of its embedded insurance servic- ensuring that users can safely use their linked to the trust consumers place in this
es, Fibasigorta continues to stand by its devices for many years. By reintegrating field, and added: “As EasyCep, we have
customers through strategic partnerships. old phones—which are often left unused made significant progress in making re-
Mobile phones purchased from EasyCep, when a new one is purchased—back into furbished technology a reliable and sus-
which facilitates access to technological the economy through refurbishment, we tainable alternative in the eyes of consum-
devices through refurbished electronics, help reduce the negative environmental ers. We focus on creating both economic
are covered under Fibasigorta’s Easy- impact of electronic waste. In doing so, and environmental value by extending
Care insurance product. The coverage we also support the development of sus- the lifespan of electronic products. Our
protects against many risks, including tainable consumption habits. We are ex- long-standing partnership with Fibasig-
screen breakage, liquid damage, theft, cited to soon introduce another special orta is an important part of this vision.
and power surges, and offers replacement project we have been working on with Thanks to EasyCare, our users can secure
device support during the repair period. EasyCep to our customers.”
their refurbished mobile phones against
many risks. The replacement device sup-
Highlighting that their partnership with Commenting on the matter, EasyCep port provided during the repair process
EasyCep contributes to the circular Co-Founder and General Manager Me- ensures a seamless user experience. We
economy, Fibasigorta General Manag- hmet Akif Özdemir stated that the safe believe this partnership will set a new
er Erol Öztürkoğlu stated: “Through use of refurbished technology is directly
trust-based standard in the industry.”