Page 13 - Turkinsurance Digital Magazine

13

customers in all matters but also risk management and insurance to employees facing increasing health costs and the tax advantages
consultancy, claims, and operations management. We can respond it offers to corporations. We try to touch more institutions. As the
to both local and global insurance needs in the different geogra- first insurance broker to invest in the digital field, we have a signifi-
phies where our customers operate. We strive to create a continuous ciencant expere in Technological risks. Cyber Security is an area
service network by providing reinsurance support to these markets we show great interest in, and we stand by our customers with our
when necessary. Global solutions for Cyber Insurance.

We want to discuss the services you provide to your corporate cus-
tomers. Please tell us about your work identifying the risks your “We are adding something new to
customers may be exposed to, and creating solutions. ourselves from all the sectors we serve in
the name of our business”
As you know, the insurance broker works for its client and is entirely
independent. With the impartiality brought by our separate struc-
ture, we are providing the most comprehensive coverage on the in- Another critical issue is Renewable energy. As you know, Europe
surance issues our customers need with the optimal costs that can be will only accept exports from countries that can switch to the emis-
obtained from the market. Our services, which start with risk man- sion trading system as of 2023. This is one of the areas that we are
agement within the framework of risk identification and evaluation working on very intensively. Aluminum, Iron and Steel, Waste, Ce-
studies, continue with the creation of the insurance program, oper- ment, and Energy sectors, which are included in the national mon-
ation management, damage management, current reconciliations, itoring system, actually include almost all main activities in terms
and monthly reports. As a broker, it is part of our business model to of the ecosystem they are in. Companies in the higher risk group in
monitor the Turkish and international markets constantly, provide terms of fire risks, such as Textiles and Plastics, are faced with high
information on legal regulations regularly, change guarantees, pric- prices and shrinking capacities in the insurance sector. We also have
es, and conditions, and provide reinsurance services when necessary. special studies in this regard.

How are these services shaping up for your customer You have a risk management system called Telematrix.
portfolio? What kind of services do you have here? Is this system the only one in the industry? What is Tele-
matrix?
To create the most suitable solutions for our customers' changing
needs over time, we continue to develop different and permanent To determine the sector-specific risks of the corporate customers
solutions to the differentiated insurance needs of our customers we work with and to determine their current risk profiles, after the
through the innovative technologies we use. fieldwork carried out by our company's professional risk engineers,
I think that the risk management reports prepared after the infor-
In your opinion, which areas currently have the most in- mation received is processed with a software program specific to
surance coverage gap in the sector? How do you analyze our company, which we call Telematrix (RT), we provide great con-
the needs in these areas, and how do you aim to solve venience to our customers both in determining their current risks,
them? meeting their insurance needs and providing better pricing for in-
surance companies. This work is also supported by Telesure special
conditions we have prepared for the sector.
As a professional service provider, we highly value solving signifi-
cant problems. As I explained in the previous questions, the most
critical issue right now is the ability to manage uncertainty with the
correct costs, as the world and Turkey are going through a period.
There is still not enough concentration on the issue of risk manage-
ment. In fact, with proper and proactive work, many of the prob-
lems that are currently being experienced will be kept private. It
is essential to create a substantial risk culture in companies from
all sectors, including the risk function as a thought partner on new
products, market expansion, distribution channels, and technology
in the institutions' strategies.

In this period, in which we live in the last quarter of 2022, we are
faced with a significant capacity shrinkage and an increase in base
prices in the entire world's insurance and reinsurance markets. We
expect prices to rise gradually until 2025. At this stage, institutions
can most accurately manage their insurance program costs by pri-
oritizing the dynamic risk management issue and the improvements
and plans to be made. One of the branches on which we work the
most and where our customers benefit dramatically is Group Private
and Complementary Health, Life, Personal Accident, and Private
Pension Insurances, which we serve with our Employee Benefits de-
partment. We provide cost management and employee satisfaction
through our hybrid products that combine private and complemen-
tary health insurance. In our high inflationary environment, we pro-
vide information in this area due to the economic benefits provided