Page 18 - Turkinsurance Digital Magazine

18 cover story

technology leaders have increased their influence during in the last six months than in the last ten years’ sums up
the pandemic, while 71 percent think that the crisis has this situation well. The business world agrees that tech-
reinforced the cooperation between the team and the or- nology investments will continue to accelerate.”
ganization.
The highlights of the research in Turkey are as follows:
Average additional IT spending in - While institutions in the energy and infrastructure ser-
Turkey increased by 12% in 2021 vices, public, health services and technology sectors in-
vest heavily, it is observed that non-profit organizations,
institutions in the entertainment and education sectors
Looking at the results of the research in Turkey, an
increase of 12% is observed in the average additional put the brakes on investments.
IT expenditures during 2021. CIOs project an 80 per-
cent increase in their budget and a 70 percent increase - Three of the ten organizations with the most successful
in headcount for 2022. All of the IT leaders surveyed digital business strategies, or 30 percent, were found to
stated that the investments made will have a positive have digital leaders largely pre-established the infrastruc-
return. While “cyber security” investments come to the ture needed to deal with the crisis and making progress in
fore in 2020, it is observed that customer experience implementing new technologies. When the crisis unfold-
and insight systems gain priority in 2021. Similar to the ed, digital leaders continued to invest while their peers
global results, almost all of the CIOs participating in slashed spending.
the research from Turkey agree that the pandemic has
increased the effectiveness of technology leaders and - 38 percent of technology leaders predict that more than
think that cooperation between the team and the institu- half of their employees will continue to predominantly
tion has increased in this process. While 52 percent of work from home, and organizations are starting to realize
IT leaders emphasize the importance of diversity in the how different a world without a location is. The potential
team, only 26 percent think that they create an inclusive talent pool for recruitment is spread all over the world.
culture within their technology team.
- Mental health of employees stands out as one of the
important problems. 84% of technology leaders surveyed
Evaluating the report, KPMG Turkey Information
Systems Risk Management Department Head Sinem said they were worried about their teams. However, it is
Cantürk said, “The pandemic has radically changed the observed that applications for this situation have been im-
business world and daily life in almost every aspect, but plemented.
we observe that certain fundamental principles contin-
ue. Operational efficiency and customer engagement - Although special programs designed to enable women
continue to be among the long-term priorities of tech- to participate in the world of technology are utilized, the
nology leaders. While the pandemic meant unexpected proportion of women in technology leadership remains
and dramatic change for more traditional institutions, low. The research provides additional evidence that di-
many companies have actually stepped up their already verse teams achieve better job performance. In addition,
ongoing projects. The statement of one of our partici- one of the indirect results is that the flexible nature of
pants in our research, ‘More innovations have occurred remote work can encourage more participation.