Türkiye Katılım Sigorta Reaches 8 Billion Tl In Premium Production

Since its establishment, Türkiye Katılım Sigorta and Türkiye Katılım Hayat have successfully achieved their strategic growth targets and continue to maintain a stable performance across all sales channels in 2025, focusing on production, efficiency, and customer satisfaction. In line with its goal of increasing the awareness and accessibility of participation insurance, the company continues its journey by offering reliable insurance solutions tailored to the financial sensitivities of its customers, further strengthening its position in the sector in its third year of operation.

Türkiye Katılım Sigorta continues to meet customer needs and expectations in all branches by expanding its product range and distribution channels while offering insurance services based on the principles of participation finance, risk sharing, and solidarity.

Combining its diverse range of products with participation finance principles, the company provides solutions for its policyholders in all branches, including Motor (Kasko), Home, Fire, Engineering, Health, Agriculture, and Life Insurance. As an indicator of both its strong financial structure and trust-based service approach, Türkiye Katılım Sigorta’s premium production exceeded 8 billion TL by the end of September 2025, marking a 258% increase compared to the same period of the previous year. With the achieved premium production, Türkiye Katılım Sigorta rose to 21st place in the sector ranking as of August 2025, up from 36th in 2023 and 27th in 2024. During the same period, the combined total assets of the two companies reached approximately 8.5 billion TL, while their equity capital amounted to 1.8 billion TL.

Success Beyond Numbers

Emphasizing that participation insurance is not merely a financial structure but a system of values, Türkiye Katılım Sigorta General Manager Mr. Güray Çelik stated: “Since our establishment, we have been strengthening our position in the sector with each passing year through both our diversified product and distribution channel structure and our fair, transparent, and reliable business model based on the principles of participation finance. The insurance sector has become a market full of opportunities thanks to Türkiye’s evolving economic and demographic structure and the rise in its educated population. With the growing awareness of insurance and the increasing rate of insured individuals, insurance companies have taken their place as leading actors within the Turkish economy. Our company announced a profit in its very first year of operation and has maintained this success in 2024 and 2025, demonstrating a sustainable performance that stands out in the sector. Through the products and services we offer to our customers and our strong distribution network, we have increased our market share and secured our position as the 21st company in the sector. By the grace of God, we are building this success not only through numbers but also through our ethical insurance principles, the trust-based relationships we have established with our customers and business partners, and our sense of corporate responsibility. The rapid growth we have achieved in a short time is a reflection of our strong capital structure, effective distribution network, and customer-oriented approach. Our goal is to make participation insurance accessible to wider audiences in Türkiye and to further strengthen our position in the sector.”

A SUSTAINABLE SERVICE APPROACH WITH A STRONG DISTRIBUTION NETWORK STRUCTURE

Türkiye Katılım Sigorta has deepened its field communication through a boutique sales channel model operated in collaboration with public and participation banks, as well as a select number of qualified agents. The company chose the boutique agency model to establish closer relationships through its expert team and limited number of agents, enabling more personalized services through needs analyses and training, while also offering more competitive and flexible pricing advantages.

With its diversified sales channels, Türkiye Katılım Sigorta reaches a broad audience, and this trust-based communication not only strengthens the bond with its customers but also ensures that operational processes are carried out in a more coordinated and effective manner.

Through its practical, fast, and solution-oriented approach to technical operations, the company has established a communication and business model that holistically enhances the service experience for both its sales channels and customers. Viewing the claims process not merely as a financial payment but as a touchpoint that strengthens the trust-based relationship with its customers, Türkiye Katılım Sigorta manages its operations through measurable quality standards. By modeling customer behavior, the company ensures both effective and efficient claims management while prioritizing customer satisfaction. 

Türkiye Katılım Sigorta General Manager Mr. Güray Çelik continued his words as follows: “To be a true representative of participation insurance in the field, we place great importance on developing qualified and trust-based business partnerships. Our boutique agency model adds value to us not only in terms of sales performance but also through the sincere and sustainable relationships we build with our customers. This approach enhances our service quality while allowing us to reflect our brand name with the same care and trust at every customer touchpoint. With our 10 regional directorates across Türkiye and over 400 agencies, our rapidly growing companies continue to increase customer satisfaction through the boutique agency model. God willing, we will further strengthen our current structure and continue to achieve qualified growth, reaching our customers with the same sensitivity at every point.”

CUSTOMER-ORIENTED DIGITAL SOLUTIONS AND EFFECTIVE PROCESS MANAGEMENT

The company accelerates and simplifies insurance processes through its customer-oriented digital solutions. By utilizing real-time data tracking, it continuously measures customer satisfaction and enhances service quality. Integrating the principles and values of participation insurance into all operational processes, the company reflects these principles not only in its products and services but also in the functioning of its processes, thereby establishing a trust-based structure supported by a digital-focused infrastructure. Each step of the service process is treated as an interaction area aimed at improving user experience, while processes are managed according to the principles of real-time data monitoring, traceability, and transparent governance.

With its 2025 digitalization roadmap, Türkiye Katılım Sigorta aims to implement measurable and sustainable digital applications across all customer touchpoints — simplifying the policyholder experience while accelerating internal decision-making processes through real-time data analytics.