Page 7 - Turkinsurance Digital Magazine

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A first in Turkey from Ray Sigorta: Shipping policies with Ray Fast Cargo are ”a
click” away

“We both save time and increase satisfaction”

Stating that as Ray Sigorta, they go beyond the price compe-
tition prevailing in the sector, they try to provide the most ap-
propriate solutions by directly identifying the needs of custom-
ers and critical points in their business processes, Ray Sigorta
General Manager Koray Erdoğan said: “We aim to save our
customers time in operational processes by adapting technology
to the way we do business and digitizing business processes. In
doing so, we have greatly increased the customer satisfaction
that is the focus of our every business. As Ray Sigorta, we are
proud to have signed another first with our solutions that break
the memory in the sector.”
Ray Sigorta, which has managed to make a difference with in-
novative solutions by identifying the needs of the sector, is sign- The process takes an average of 1.5 minutes
ing an application that will bring great speed to transportation
insurance. To take advantage of the Ray Fast Cargo application, it is
enough for subscriber insurers to fill out the claim form pre-
With the Ray Fast Cargo application commissioned by Ray Sig- pared by Ray Insurance and send it to rayfastcargo@raysigorta.
orta, those who have a transportation commodity subscriber pol- com.tr. A policy is issued within about 1.5 minutes after sending
icy can arrange their policies for their shipments from any place the e-mail. In the system, close to 20 status notifications are
every day of the week, at any time. The Ray Fast Cargo project, ready to be sent automatically according to various scenarios
which was created by Ray Sigorta to bring speed to its customers that may occur. The created policies are automatically delivered
and is the first in Turkey, greatly reduces the operational burden to the e-mail addresses specified by our agents, allowing them
created by shipping policies. to be right in the middle of the process and follow the process.

Senior Appointments at Anadolu Sigorta

Anadolu Sigorta has appointed three new coordinators.
Zeynep İdil Pamir Regionals Coordinator, Sinem Gürün
Claims Coordinator and Berna Semiz Ergüntan Communi-
cations Coordinator were appointed to the positions created
to ensure the coordination of directorates whose outputs are
complementary so that Anadolu Sigorta can reach its stra-
tegic goals with solid steps. Thus, the number of coordina-
torships across the company, which was two before, was in-
creased to five.

Anadolu Sigorta has made some managerial changes in its
operations. At Anadolu Sigorta, where three separate senior
appointments were made; Zeynep İdil Pamir was appointed
as the Regional Coordinator from her position as Kadıköy Anadolu Sigorta is located in the area coordinator, corporate
Regional Manager, and Sinem Gürün, who was appointed as sales, and technical coordinator with the Office of informa-
Bancassurance Manager, was appointed as the Claims Coor- tion and Communication Technology in addition to the coor-
dinator. Berna Semiz Ergüntan, who has been working as the dinator; coordinator and communications coordinator with
Corporate Communication Manager, has been appointed as the establishment of the Department of damage previously
the Communication Coordinator. has been upgraded from 5 to 3, the total number of coordi-
nator.